CSV Training

Business Case 

We offer 1, 2 and 3 day training programmes for IT professionals, business users and  business quality professionals.  These are ideal for businesses where quality “culture” is low in maturity and quality may be viewed as a constraint to creative thinking. The challenge is often for the  organisation’s management to recognise the cultural changes required to move forward.

Strategy

• Establish an understanding of “Risk Based” validation
• Clear the fog of quality myths and legends
• Introduce a scalable approach
• Develop an understanding of relationships between Good IT Practice and Validation

Execution

• Seek feedback on expectations and concerns prior to training
• Include interactive sfor each topic
• Develop understanding of good IT practice controls prior to introducing CSV concepts
• Relate all topics to patient, regulatory and business risk
• Provide examples of scalable approach throughout

Outcome

• Attendees no longer feel constrained and offer improvement ideas for current CSV processes.
• There is greater upfront planning of CSV activities and CSV is integrated into overall project activities
• Validation deliverables add value to organisation

KPIs and Benefits

• Validation costs are significantly reduced
• Documentation is maintained as it adds value to the services provided by IT
• Business roles vs. IT roles are more clearly defined and owned by rightful owners

Download the case study here >